The Training Institute was born out of an extensive need for training services within the operational branch of our parent organization, Service Alternatives.

Like you, Service Alternatives has always recognized the need for excellent training. Since 1990, the Service Alternatives Training Institute (SATI) has experienced the benefits of increased employee satisfaction, professionalism, and quality of work as a result of prioritizing training. The quality and professionalism of SATI’s trainings and consultations were soon recognized by others and have been in demand ever since. SATI continues to expand, meeting the growing demands of clients. We currently offer a wide variety of technical assistance services to over 3,000 people each year.

The Service Alternatives Training Institute is committed to supporting you to do your work with excellence. We are intimately aware that achieving exceptional outcomes at work requires highly skilled team members. Workforce training is an essential element to realizing those results. Service Alternatives Training Institute can help you to achieve:

  • Higher staff retention through greater employee satisfaction
  • Higher quality of service delivery
  • State, national, and international certifications/accreditations
  • Higher levels of compliance with state/federal regulations
  • Improved outcomes for your clients
  • Improved safety in the workplace and client environments, often resulting in lower L&I rates and insurance discounts
  • Excellent leadership skills
  • Revenue growth due to demonstrated achievement of performance expectations
  • Improved customer satisfaction
  • Service expansion due to word-of-mouth referrals, establishment of partnerships with communities, and excellent customer satisfaction