Welcome to the Service Alternatives Training Institute!

At Service Alternatives, our vision is: ‘Advancing the potential of our communities, customers and ourselves through exceptional service’. As the Training Institute, we are largely responsible for advancing the potential of staff, foster parents, and a wide variety of external clients. We are intimately aware that training provides one necessary link in the chain of excellent service delivery.

The mission of the Training Institute provides a framework, along with the SA vision and values, to guide our work. The Training Institute mission:

To be a global leader of training and consultation who facilitates learning through:

  • Connecting and serving with excellence
  • Facilitating sustainable results
  • Building lasting quality relationships
  • Being innovative yet grounded
  • Tenaciously practicing what we teach
  • Promoting balance
  • Being a place where everyone wants to work!

We look forward to the opportunity to share our knowledge and expertise with any person or organization looking to advance their professional and personal development. We have worked to establish ourselves as a cutting-edge provider of training, consultation, coaching, mentoring, and technical assistance.

Our reputation as a leader in training delivery within and outside Washington State is based on our highly qualified, experienced, enthusiastic team members and well-developed systems of continuous quality assurance and improvement. Our training specialists utilize best practice models when it comes to curriculum development, teaching methods, assessment, and transfer of learning. We believe strongly that our multiple decades of experience in providing quality professional training to adults would be of great benefit to you.

We are able to provide a range of services aimed at empowering you and your teams with knowledge and skills to be able to meet performance outcomes, maintain safety, effectively comply with legal standards, and enjoy the work you do within a great team of colleagues. To read more about SATI, click here.

Our Services


From compliance to safety, leadership to emotional intelligence our training services will help you maximize the potential of your team.

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Technical Assistance

Receive support in planning, coordinating, or delivering your training and consultation.

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Consultation and Development

With over two decades of experience in developing leaders, assuring quality, and providing training that meets contractual, legal, and organizational requirements we are prepared to support you in developing your own potential to meet your needs.

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